Firnas takes the processing of personal data very seriously. We are committed to ensuring the best level of protection for your personal data in accordance with the applicable European regulations. You will find in this section the details concerning the collection of personal data and what we do with it.
The personal data collected is recorded and processed by Firnas, (hereinafter referred to as Firnas).
This is the data that you share with Firnas in the context of a purchase or if you submit a complaint. It also concerns the personal data communicated during the creation or activation of your Firnas account. It can also be data that you transmit to us by giving your opinion on our products and services. We collect and process data when you browse our website (see
Firnas collects and processes your data for specific and legal purposes. The processing of your data is largely carried out within the framework of the sales contract concluded between you and Firnas. Some processing is then carried out to respond to legitimate interests, on the basis of your consent or for legal obligations (such as, for example, our tax or accounting obligations). Your data are processed for the following purposes:
We retain your data for the duration of our business relationship. The period for which your data is kept may vary depending on your last contact with Firnas. This way we can offer you an optimal after-sales service.
Firnas DO NOT share data with any third party service. All the data are encrypted and securely stored in our servers.
As a consumer, you have the right to access your personal data at any time. You have the right to modify or delete inaccurate or obsolete data and the right to object to the processing of your personal data. You can also exercise your right to forget or to have your data ported. To do so, please send your request to the e-mail address contact@firnas-engineering.com. You may at any time object to the sending of commercial e-mails. By changing your preferences in your Firnas account or by clicking on the unsubscribe link at the bottom of our e-mails. You can also send us your request by e-mail to the e-mail address contact@firnas-engineering.com. If you have a complaint regarding the exercise of your rights, please contact us via the above e-mail address, via the DPO e-mail address contact@firnas-engineering.com or via our consumer service. You can also contact the Data Protection Authority via http://www.aki.ee/. They can be reached by e-mail at info@aki.ee or by telephone on +372 6828 712.
Firnas undertakes to take technical and organizational measures to protect the information and personal data collected. The goal is to protect your data against destruction, loss or unintentional or unauthorized modification. These measures involve, among other things, the use of a firewall and limiting access to personal data to Firnas employees to the extent necessary to perform their duties.
To receive a free copy of this privacy statement or if you have any questions regarding the processing of your personal data, you can contact Firnas via e-mail at contact@firnas-engineering.com. Firnas has appointed a Data Protection Officer (DPO) whose role is to ensure that we comply with the legislation relating to the processing of personal data. You can contact our DPO at the following address: contact@firnas-engineering.com.
This Privacy Statement was drawn up on 09/02/2021 and can be modified at any time. You will not be informed of any changes beforehand, but you will always find the latest publication date on this page and in our stores.